Privacy Policy

Privacy & Cookie Policy Make Your Own Candle

1. Company
The company Make Your Own Spirit BVBA, with registered office Industriepark 13, 9031 Drongen, Belgium (hereinafter “MYOS”), is responsible for the processing of your personal data on the website www.makeyourowncandle.com (hereinafter “the Website”). We comply as a Belgian company with the Belgian “Law of December 8, 1992 on the protection of privacy in relation to the processing of personal data” as modified by the “Law of December 11, 1998” as well as the “Law of June 13, 2005 on electronic communications”. A declaration has been made to the Belgian Commission for the Protection of Privacy regarding the processing of your personal data as required by law.

2. Personal data that are collected:

2.1. The data that you communicate to us when placing an order or registering Your first and last name, your contact data (e-mail, telephone, address, any additional delivery address, payment data) and any other data (e.g. date of birth) that we request when creating an account on the website.

2.2. Data that becomes automatic: Certain data are collected through cookies. Certain data can also be collected without being stored in cookies. They can only be read by us and only during your visit to the Website. They are: 1°) the TCP/IP address 2°) the type and version of your navigation system 3°) the last visited internet page.

2.3. Personal data communicated by commercial partners. In this case, our commercial partners guarantee us that they have obtained the authorization to transmit the personal data in question.

3. Purposes of the processing

3.1. General purposes

Your personal data is collected in order to:

Provide you with the service / products offered on the Website; Conduct market research to improve the technical and content quality of the Website; Provide information, send an email with the different offers that might interest you; Manage the technical administration of the Website; After making the data anonymous, compile statistics or conduct surveys regarding the number of visits to the different sections of the Website

3.2. Direct marketing and communication to third parties

Your personal data will be kept strictly confidential and will in no case be communicated to third parties or used for direct marketing purposes, unless we have obtained your explicit prior consent (“opt-in”) when you registered. Personal data will be communicated to third parties to the extent necessary to perform the obligations, such as:

The persons entrusted with the delivery of the orders. This consent may be withdrawn at any time, without justification and free of charge, by sending an e-mail to hello@makeyourownspirit.com.

4. Duration of data retention

All personal data will be kept for a period necessary for us to provide the service.

5. Right of access and correction

You have the right to access, correct or modify your personal data at any time and free of charge, by sending an e-mail to hello@makeyourownspirit.com or by letter to the address in article 1 of this Privacy & Cookie Policy, provided you attach a copy of your identity card. We will send a confirmation of the correction or amendment of the data within 30 days.

You are free to provide us with your personal data or not. Please note that certain services may be refused if you do not provide your personal data on the registration form and that you are solely responsible for the accuracy of the data you share with us.

6. Right to object You may exercise your right to object to the processing of your personal data for serious and legitimate reasons free of charge by sending an e-mail to hello@makeyourownspirit.com. However, you may not object to the processing of your personal data if it is necessary for the performance of contractual obligations. We will send a confirmation of the deletion of the data within 30 days.

7. Security and confidentiality We have developed security measures, adapted at technical and organizational level, in order to avoid the destruction, loss, falsification, modification, unauthorized access or accidental communication to third parties of personal data collected on the Website, as well as any other unauthorized processing of these data. In no event shall we be held liable for any direct or indirect damage resulting from the wrongful or unlawful use by a third party of the personal data. We would like to inform you that the Website may contain links, hyperlinks or references to other sites, which we do not control and to which this Privacy & Cookie Policy does not apply. Indeed, these sites are not managed by us. We are not liable for the content of such referenced websites, nor for the offers, products or services mentioned on them. We therefore recommend that you carefully read each privacy policy of each site you visit as it may differ from this Privacy & Cookie Policy.

8. Cookies

8.1. Information About Our Use of Cookies Our Website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our Website. This helps us to provide you with a better user experience when you visit our Website and also allows us to optimize our Website. However, cookies and similar technologies do not allow us to systematically collect data that could identify users of our Website. They only help us to improve the functioning of our Website, to understand the interests of our users and to measure the effectiveness of the content of our Website.

Due to recent legislative changes, all Websites targeting certain parts of the European Union are required to obtain your consent to the use or storage of cookies and similar technologies on your computers or mobile devices. This Cookie Policy gives you clear and comprehensive information about the cookies we use and their purpose. Please read our Privacy Policy to become familiar with the privacy rules applicable to the Website For further information about this Cookie Policy, please contact us at hello@makeyourownspirit.com.

8.2. What is a cookie? A cookie is a small text and number file that we store in your browser or on the hard drive of your computer. It allows us to remember your preferences when using our Website. Unless you have adjusted your browser settings so that it will refuse cookies, our system will set cookies as soon as you visit our Website.

8.2. What is a cookie? A cookie is a small text and number file that we store in your browser or on your computer’s hard drive. It allows us to remember your preferences when using our Website. Unless you have adjusted your browser settings so that it will refuse cookies, our system will set cookies as soon as you visit our Website.

8.3. Types of cookies Cookies can be divided according to their origin, their function and their life span. First party cookies are those cookies which are placed by a Website which is currently visited by the user (e.g. cookies placed by www.makeyourownspirit.com). Third-party cookies are those set by a domain name other than that of the Website visited by the user. If a user visits a Website and a third party places a cookie through that Website, then this is a third-party cookie (e.g. cookies placed by Google, Twitter and Facebook). Functional cookies are cookies that ensure that the Website functions properly (e.g. cookies for log-in or registration, language preferences). Functional cookies are logically first party cookies. Non-functional cookies are cookies that can be placed for statistical, social, targeting and commercial purposes. They have nothing to do with the purely technical support of the Website. Cookies with static purposes make it possible to check which pages of the Website you visit, where your computer is located, etc. Cookies with social purposes allow the user to share the content of the visited Website directly with others through social media. Cookies with targeting purposes allow to build a profile based on your surfing behavior so that the displayed ads are tailored to your interests. Cookies with commercial purposes keep track of how many and which ads were shown to a user. Non-functional cookies can be first party or third party cookies.

Persistent cookies: These cookies remain on the user’s device for the duration specified in the cookie. They are activated each time the user visits the Website that has placed this cookie (e.g. cookies placed by social media such as Twitter, Facebook, Google Analytics etc). Most non-functional cookies are permanent cookies. Session cookies: These cookies allow us to simplify and link a user’s actions during a browser session. A browser session begins when a user opens the browser window and ends when they close the browser window. Session cookies are placed temporarily. Once you close the browser, all session cookies are deleted. Most functional cookies are session cookies.

8.4. Your consent By checking the acceptance of our Terms and Conditions , you accept the use of cookies. To be able to use our Website optimally, you must accept these cookies, which can be done via your browser settings. You can block cookies by activating the browser setting that allows you to refuse the placing of cookies. However, if you use your browser settings to block cookies, you may not be able to access (certain parts of) our Website. Please read this cookie policy carefully for more information. If you wish to withdraw your consent at any time, you must delete your cookies using your browser settings.

8.5. Changing your browser settings Please note that web browsers allow you to change your cookie settings. These settings can usually be found in the ‘Options’ or ‘Preferences’ menu of your web browser.

8.6. More information about cookies Information about cookies You can find useful information about cookies here: http://www.allaboutcookies.org/ The interest group of digital marketers has drawn up a guide about online behavioural advertising and online privacy, which can be found here: http://www.youronlinechoices.eu/